CANCELLATION BY HANGAR TENANT
Hangar Tenants may cancel their booking in accordance with the following terms, according to the cancellation policy chosen by the Hangar Owner.
1 - Service fee
Hangar Direct charges the Hangar Tenant a service fee for processing the transaction, in addition to any service fee Hangar Direct may take from payments made for bookings. The Hangar Direct service fee is non-refundable.
2 - How to provide notification of cancellation
You must submit all cancellations with your reservation number to info@hangardirect.com. Your cancellation of a booked Hangar is not effective unless and until you have emailed info@hangardirect.com with your cancellation request.
3 - Cancellation Fee
Hangar Owner who cancels a booking less than 24 hours prior to the Reservation Date will be charged a cancellation fee in addition to the amount of the service fee paid by the Hangar Tenant (which Hangar Direct may refund to the Hangar Tenant in its discretion). Hangar Direct will automatically deduct any applicable cancellation fee or service fee for which you are responsible, from the next payout.
4 - Unavailable/Blocked calendar:
Your calendar will stay blocked for the canceled Reservation Date and you will not be able to accept another booking for the same dates of the canceled booking.
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