Hosting Responsibly
Renting out hangar space is a real landlord relationship: aircraft worth six or seven figures, fuel, and people on your property. Responsible hosting protects your tenants, your facility, and you. This guide covers the fundamentals and how the platform helps you stay on top of them.
Keep your facility safe and honest
The baseline never changes: doors and door mechanisms in good working order, clear and unobstructed floor space, functioning lighting, appropriate fire safety measures, and secure access. If you promise power, water, or heated space in your listing, keep those in working order too.
Represent the space accurately. List correct door dimensions and depth: pilots' aircraft are matched against them, and an aircraft that doesn't actually fit the space is a safety problem. Use your listing's check-in instructions and property rules to state expectations (fuel storage, visitors, maintenance work in the space) before anyone moves in.
Carry and require the right insurance
Carry appropriate insurance for your own operation as a facility owner, and talk to an aviation insurance professional about what your situation requires. Hangarkeepers liability is a common consideration for anyone storing others' aircraft.
Require proof of insurance from tenants, and be specific: name the coverage types and minimum limits you expect, and require certificates before move-in rather than after. The platform's compliance tools can encode those exact requirements and check them consistently for every tenant.
Put everything in the lease
Use a written agreement for every tenancy, covering rates, deposit, term, late fees, notice periods, early-termination terms, and your property rules. The platform's lease templates carry all of these, and Require Signature gets you a legally signed document through embedded e-signing.
When something changes (a rate, a hangar assignment, an end date), make the change through the platform so the lease change history reflects reality. Ending a lease requires a recorded reason, which protects both sides.
How the platform backs you up
The platform includes tools that support these practices:
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Compliance tracking: define required documents and rules once; uploads are read automatically, gaps are shown to you and the tenant in the same plain-English sentences, and expiring documents raise in-app warnings for both sides.
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Messaging: every conversation with tenants happens in one place, with attachments and read receipts, reachable from leads, leases, and compliance documents.
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Audit trails: waitlist activity, lease change history, hangar transfers, compliance waiver reasons, and the wallet ledger give you records when questions arise.
Communicate early, document always
Most tenant disputes trace back to changes that were never announced or rules that were never written down. Communicate changes before they take effect, use the messenger to keep a record, and when you make an exception, such as waiving a compliance gap or reordering the waitlist, record the reason the platform asks for.
If you have questions about a specific situation, contact support.
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